About Nicky Kent  

Business consultant, Advisor, Coach, mentor, trainer and facilitator  

Nicky is the Founder Managing Director of Social Heart CIC, a social enterprise that offers holistic business consultancy, advise, coaching, training, facilitation and support with digital and social media strategies. Nicky has over 30 years experience of supporting the business sector and is a social enterprise business and Charity specialist     

Nicky is also a volunteer Non-Executive Director at:      


Awarded Queens Award for Voluntary Service 2020  

Nicky is an accomplished falconer she established the outdoor lessons in ecology, falconry and animal husbandry, which has been part of the CEDAR CIC Life Lessons death education programme for young people since July 2013.


Until recently, Nicky was one of three founder directors at Partners for Social Enterprise CIC, leading as Operations and Financial manager for the business, which she delivered as a volunteer.  


Nicky took the lead role in supporting Shropshire, Telford and Wrekin in achieving the Social Enterprise UK – Social Enterprise Place Award in November 2017 and represents Social Heart CIC at the national Social Enterprise Place network meetings.  


Our Beliefs, Values and Transparency

We operate as a Social Enterprise Community Interest Company (CIC), so this means the Company Directors do not personally benefit from the surpluses our company makes and we are not paid for our Director responsibilities, we give our time to the Director role voluntary and with a ‘Social Heart’. We do this because the world to be a better place and to give something back to the wider community. Instead, our business surpluses are reinvested to help offer specialist business services to those who need it the most by fulfilling our social aims.

Our social aims are to:

  • Prevent and reduce the negative effects on people effected by unemployment, especially long-term unemployment by helping them into self-employment, or to set up a limited company, social enterprise or charity.
  • Reduce poverty, benefit dependency and reduce financial related social isolation so people feel more able to provide for themselves and their families and have a sense of meaning and purpose in their life.
  • Support entrepreneurs to build a work/life balance so they can be healthier, happier and have greater choice.
  • Create networking, volunteering, employment and training opportunities for the businesses we support
  • Encourage participants to set up businesses with strong social and /or charitable values.ll also indirectly be helping others that are most in need.


Social Values

We achieve our social aims with the money we raise through trading by offering fee payings services, so if you buy a support package from us not only will you get excellent business support, the local community will benefit too.

Buy Shropshire, Buy Local, Everyone Benefits

We also welcome Sponsorship from Private Business and other Social Enterprises and Donations from individuals or community groups. All funds will be invested to provide specialist business support programmes for the long-term unemployed, those who have recently been made unemployed due to Corvid 19 and to support those with life and work limiting disabilities and health conditions. We want anyone with an entrepreneurial spirit to have the opportunity to run their own business and it starts right here in beautiful Shropshire.

Companies & People We’ve Worked With

Wistanstow Under 5’s CIC

Baschurch Preschool CIC

Participate Contemporary Artspace CIC

Feedback from our customers

“Nicky is a talented professional, who combines business acumen and practical know-how with the ability to listen effectively and communicate clearly”

Nicky is a talented professional, who combines business acumen and practical know-how with the ability to listen effectively and communicate clearly. Her drive to make a difference, and her ability to support others to put their vision into action, make her an excellent choice for anyone seeking to either set-up or grow a social enterprise. As her credentials and many accomplishments demonstrate, Nicky’s experience is rich and covers a whole range of organizations and individuals from large companies to social entrepreneurs. Nicky is a pleasure to work with, and I am happy to recommend her for a wide variety of consulting, training, mentoring, and networking services.

Dr Phill Gittins

Youth, Education & Peacebuilding Specialist / Community Engagement / Project Management / Trainer / Consultant, World BEYOND War

“Nicky quickly gave me so much clarity and helped me focus on my true purpose in life, which was to share my love of music with others for the betterment of our society”

Nicky was a tremendous source of wisdom and support as I established my social enterprise, Open Harmony CIC, and took the leap into the realm of business doing something I love. I knew what I wanted but not how to get there – Nicky quickly gave me so much clarity and helped me focus on my true purpose in life, which was to share my love of music with others for the betterment of our society. Nicky’s passion and purpose are so strong that you cannot help but be inspired by them and moved to take positive action. She is 100% reliable, knowledgeable and unfaze-able. I felt very comfortable talking to her about my personal circumstances in respect of how they might impinge on me achieving my goals. Being able to trust someone that much is a rare thing

Laura Atyeo

Founder Director, Open Harmony CIC

My name is Nicky Kent and I am the founder Director of Social Heart Community Interest Company

I am a qualified and very experienced business consultant and I have a passionate interest and specialise in Social Enterprise and Charity business, although I also support those looking to set up as self-employed or a limited company and those furthest away from the job market who’s only realistic option of working is to work for themselves.

I have hundreds of satisfied clients, working in a variety of sectors, many of which are leading in their chosen field.


                                                                         Social Enterprise

More and more entrepreneurs like you are setting up social businesses as they power to face some of the worlds greatest social problems. These problems may be long-term social problems or more recent problems created by the Corvid 19 pandemic, or they may be environmental issues? Entrepreneurs are also wishing to create a work life and lifestyle balance suitable for themselves and their family.   

Social Enterprises use commercial principles to deal with human and environmental well-being and they can range from massive organisations to micro small in size.  

Social Enterprises put something back into the community through surpluses they make, at the same time a doing something they really love and are passionate about. 

It really doesn’t matter if you’re a wannabe business entrepreneur, an online guru, you already have a business, are an individual or a group wanting to set up a social enterprise or charity, as long as you are ready to: 

  • be crystal clear about your intention and want to be free of confusion, self-doubt and overwhelm
  • want to gain confidence, business and social enterprise knowledge, learn specialist skills to set up and build a successful business that makes money
  • increase offline and online visibility through effective branding and community networking
  • create change for yourself, for your family and/or the wider community
  • to be positive about life, want to take action and shout loud and confidently about what you’ve achieve